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Referral, Eligibility, and Care Pathways

Mindler delivers services across multiple NHS contracts. Referral routes, treatment modalities, and platform options vary by contract, so clinicians must always check the relevant Site Protocol before confirming care options with a patient.

Referral sources may include:

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  • Self-referral: Patients refer themselves directly into Mindler via an agreed referral pathway.
     

  • Service referral: An NHS service completes an initial assessment and refers the patient to Mindler where suitability for treatment has been identified.
     

Treatment pathways offered across contracts may include:
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  • Cognitive Behavioural Therapy (CBT)
     

  • Eye Movement Desensitisation and Reprocessing (EMDR)
     

  • Counselling for Depression and Long-Term Conditions (CfD-LTC) Treatment Pathway
     

Note: Not all contracts offer all treatment pathways.

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Platform delivery may vary by contract and may include:
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  • Video-based sessions
     

  • Typed (chat-based) sessions
     

Platform modality is contract-specific. Always refer to the Site Protocol before discussing or agreeing to any changes with a patient.

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